At Mega World, your privacy matters as much as your gameplay. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We've written this in plain language so every player in Bangladesh can understand it clearly.
Six core commitments that define how Mega World handles your personal information
Every piece of data you share with Mega World — from your registration details to your payment information — is protected using industry-standard SSL encryption. Your data is never transmitted or stored in plain text on our systems.
Mega World does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you, and we treat it that way. The only time we share data is when legally required or to operate the platform.
We only collect the data we genuinely need to run your account and keep the platform secure. We don't ask for information that isn't necessary. If we don't need it, we don't collect it — it's that simple.
Mega World will only send you promotional messages if you have opted in to receive them. You can update your communication preferences at any time from within your account settings, and we will honour your choices promptly.
We don't hold onto your data indefinitely. Personal information is retained only for as long as your account is active or as required by applicable law. Once data is no longer needed, it is securely deleted from our systems.
You have the right to access, correct, or request deletion of your personal data at any time. Mega World makes it straightforward to exercise these rights — just contact our support team and we will respond within a reasonable timeframe.
Mega World operates the online gaming and sports betting platform available at mega-world.org. We are the data controller responsible for the personal information collected through this platform. When this Privacy Policy refers to "Mega World", "we", "us", or "our", it means the operator of the mega-world.org platform.
This Privacy Policy applies to all users of the Mega World platform, including players who access the site via desktop browser, mobile browser, or the Mega World app. By registering an account or using the platform, you acknowledge that you have read and understood this policy.
Questions? If you have any questions about how Mega World handles your personal data, you can reach our team at [email protected] at any time.
Mega World collects personal data in several ways — directly from you when you register or use the platform, automatically as you interact with the site, and occasionally from third-party verification services. Here is a clear breakdown of the categories of data we collect:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, verification process |
| Contact Data | Mobile number, email address | Registration form, account settings |
| Financial Data | bKash / Nagad / Rocket account reference, transaction history | Deposit and withdrawal requests |
| Technical Data | IP address, device type, browser type, operating system | Automatically via cookies and server logs |
| Usage Data | Pages visited, games played, bets placed, session duration | Automatically via platform analytics |
| Communications Data | Support chat transcripts, email correspondence | When you contact our support team |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.
Mega World uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, fair gaming experience. We do not use your data for purposes that are unrelated to the platform.
Good to know: Mega World never uses your personal data to make automated decisions that significantly affect you without human review. If any automated process flags your account, a member of our team will review the case before any action is taken.
Mega World processes your personal data on the following legal grounds, depending on the specific purpose of the processing:
Mega World does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
Important: Mega World never shares your personal data with advertisers, data brokers, or any organisation for the purpose of targeting you with third-party marketing.
Mega World uses cookies and similar tracking technologies to make the platform work properly and to understand how players use the site. Cookies are small text files stored on your device when you visit mega-world.org.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Mega World platform. We do not use third-party advertising cookies or tracking pixels from external ad networks.
Mega World takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.
While we take every reasonable precaution, no online platform can guarantee absolute security. If you suspect that your Mega World account has been compromised, please contact our support team immediately so we can take action to protect your account.
Your role matters too: Use a strong, unique password for your Mega World account and never share your login credentials with anyone. Mega World staff will never ask for your password.
Mega World retains your personal data for as long as your account is active and for a period after account closure as required by applicable law. The specific retention periods depend on the type of data and the legal requirements that apply to it.
Once the applicable retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be linked back to you.
As a Mega World player, you have a number of rights over your personal data. We are committed to making it easy for you to exercise these rights. Here is a summary of what you are entitled to:
Request a copy of the personal data Mega World holds about you at any time.
Ask us to correct any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data, subject to legal retention requirements.
Object to processing of your data for direct marketing or legitimate interest purposes.
Receive your personal data in a structured, machine-readable format upon request.
Ask us to limit how we use your data while a dispute or review is in progress.
To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within 30 days. In some cases, we may need to verify your identity before processing your request.
Mega World is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a person under 18 has registered an account or provided personal data, we will close the account and delete the associated data as quickly as possible.
If you are a parent or guardian and believe that a minor has registered on Mega World, please contact us immediately at [email protected] so we can investigate and take appropriate action.
Mega World may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make changes, we will update the "last updated" date at the top of this page.
For significant changes that materially affect how we handle your personal data, we will make reasonable efforts to notify you — either by email or through a notice on the platform — before the changes take effect. Continued use of Mega World after any update constitutes your acceptance of the revised Privacy Policy.
Stay informed: We recommend revisiting this page periodically so you always know how your data is being handled. If you have questions about any update, our support team is available 24/7.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Mega World handles your personal data, please get in touch with our team. We take all privacy enquiries seriously and aim to respond promptly.
For questions about responsible gaming tools or self-exclusion, please visit our Responsible Gaming page. For a full overview of your account rights and platform rules, see our Terms and Conditions.